Shipping Policy
Free Shipping & Tax Included
We offer free shipping on all orders.
For most destinations, including North America, Europe, Asia, and Oceania, all applicable taxes and import duties are included in the total price. Customers will not be required to pay any additional fees upon delivery.
We make every effort to ensure that applicable taxes and import duties are prepaid for eligible destinations. Only in exceptional situations caused by changes in local customs regulations or government policies may additional charges apply.
⸻
Shipping Coverage
We currently ship to selected countries across North America, Europe, Asia, the Middle East, and Oceania.
North America
United States, Canada
Europe
United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Denmark, Sweden, Finland, Norway, Ireland, Switzerland, Austria, Portugal, Poland, Czech Republic, Greece,
Asia
Taiwan, Hong Kong SAR, Singapore, Malaysia
Oceania
Australia, New Zealand
Middle East
United Arab Emirates
⸻
Order Processing
Orders are processed within 1–3 business days after payment confirmation. Each item is carefully prepared and packaged before shipment.
⸻
Delivery Time
Estimated delivery time is 7–15 business days depending on destination.
Delivery times may be affected by customs clearance, local postal delays, holidays, weather conditions, or peak shipping seasons.
We do not guarantee exact delivery times, as delays caused by customs, logistics providers, or other force majeure events are beyond our control.
⸻
Support & Assistance
While delivery delays caused by customs clearance, weather conditions, or third-party logistics providers are outside our direct control, we will actively assist you in tracking your shipment and help resolve any delivery issues whenever possible. We are committed to supporting you throughout the shipping process until your order arrives safely.
⸻
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to track your shipment at any time.